Standard Cancellation Policy
We have a 25% non-refundable deposit/cancellation fee. Your trip is transferable until 72hrs before your departure. No-shows will be charged in full.
Outer Island Excursions may cancel trips due to weather or unforeseen circumstances. If this happens, you will be refunded in full.
If you do have to cancel within 72 hrs of departure, you will be charged 100%, unless we are able to resell your tickets.
Please remember that if you need to cancel or reschedule the activity for any reason, you can call (360)376-3711 or email at email@example.com.
Private Charter Gratuity Policy
For all private excursions over $2000, an automatic gratuity of 10% of your charter price will be added to your reservation, unless opted for a higher gratuity amount.
Whales Guaranteed Policy
As of March 2022, our Whale Guarantee, which includes Killer Whales, Humpbacks, Gray Whales and Minke whales, applies to all standard whale watches. If whales are not seen during the duration of your tour you will receive standby vouchers to join us on another trip for free.